Book Label 2010

Known Problems and Solutions

All of a sudden most data is no longer downloaded?
Make sure that you have the latest version. It that can be downloaded from the Download Area.

Each time I start the program I need to input my license key. Why?
If this happens; right-click the program icon and choose "Run as Administrator". Then input the license key and it will be stored correctly.

When I start the program I get "gdiplus.dll" not being found (error 126). Why?
Prior to Windows XP, GDI+ was not installed with the operating system and need to be installed manually. You can find the download the GDI+ redistributable from Microsoft by clicking here. If you still get this problem after the installation; manually copy the gdiplus.dll into the Book Label directory.

What happens to my license key if I buy a new computer?
You can simply move your license key to the new computer.

My license key does not work anymore?
Login to the Member's Area from our homepage and generate a new license key

I can't open the helpfile. Help!
If you get an error when trying to open the help file; follow the instructions in this Microsoft Knowledge Base article.