Support Area

General Information

This is the place to visit if you experience any problems while using our products. Information about solutions to known problems can be found here as well as other useful links. Please always check the Knowledgebase & Troubleshooter section before emailing support.

 

Online Discussion Forums 

If you can't find the solution here, you might want to search our discussion forum for the solution.

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Contact Support

Feel free to contact our support. We answer all emails within a few hours. If you need product tech support; please include information about which version you are using.

Contact us…

 
 

Product Tech Support

Movie Label 2008

Movie Label 2009

Known problems and solutions
Movie Label 2009 User's  Guide (PDF file)
Setting up your database on a remote server (Professional Edition only)

 

Music Label 2008

Music Label 2008

Known problems and solutions
Music Label 2008 Product Tour
Setting up your database on a remote server (Professional Edition only)

 

Book Label 2007

Book Label 2007

Known problems and solutions
Setting up your database on a remote server (Network Edition only)

 

Password Memory 2008

Password Memory 2008

Known problems and solutions
Password Memory 2008 User's  Guide (PDF file)