How do I update to the latest version ?

If you are already registered for the latest version, simply download and instal the new update from the Download Area. If you bought an older version you can upgrade with a big discount by logging in to the Member's Area.

Will my database be lost if I uninstall the product ?

No. The database is not touched by the installer / uninstaller. You should still keep backups though (if an accident should occur).

What happens to the data I enter in the trial version when I purchase the product ?

Your database will be intact, you can continue adding data to the same database after your purchase.

How do I move my database and license to a new computer ?

• Create a database backup (using the backup function in our product)
• Copy the backup file (.BAK) to a removeable media (such as a USB stick)
• Click Remove License in the About-dialog to remove the license from the old computer.
• Install our product on your new computer (and enter the license key).
• Copy the backup file from the removable media to the new computer.
• Restore the backup file (using the restore funciton in our product)
• Done!

My license key does not work ?

• Do you have the correct version installed?
• Are you using the correct name and license key? (check in the Member's Area)
• The key is dependent on the name so make sure the name is correct too.
• If you still can't get it to work, contact support.