Movie Label 2009 - Known problems and solutions
Will Movie Label
2009 work on Vista?
Yes. Movie Label 2009 is thoroughly tested on
Windows Vista.
How can import my
existing database from another program?
If you use DVD Profiler or Movie Collector
(Collectorz) today, export your
database to XML and download the Movie Label XML
Importer from the
Download Area. If you use another program;
export your database to a textfile and then
download the Text File Import Utility from the
Download Area.
When I start the
program I get errors about "gdiplus.dll" not
being found (error 126). Why?
Prior to Windows XP, GDI+ was
not installed with the operating system and need
to be installed manually. You can find the
download the GDI+ redistributable from Microsoft
by clicking
here. If you still get this problem
after the installation; manually copy the
gdiplus.dll into the Movie Label directory.
After installing the latest version the program
no longer starts. It shows the splash and then
nothing happens?
If you use Windows XP (or earlier) and have not
used Windows Update, the new versions of Movie
Label can't run. It will show the splash screen
and then nothing will happen. To solve this
download and install the
Microsoft Visual C++ Redistributable Package.
I get "Socket Error #11001 or #11004" every time
I use MovieQuery..
These errors suggest that the IMDB servers are
down. Check
www.imdb.com to see if you can access them
or not. If they seem ok; make sure you have
allowed movielabel.exe through your firewall
(software and hardware).
All of a sudden
all data is no longer downloaded?
Make sure that you have the latest version. It
that can be downloaded from the
Download Area.
My Greek fonts do
not display correctly. What can I do?
Movie Label will not officially support all
fonts and variations until we release a Unicode
version. One of our users has found a
work-around though. Check his post in the Forum
here.
I can't open the
helpfile. Help!
If you get an error when trying to open the help
file; follow the instructions in this
Microsoft Knowledge Base article.
I can't open the
PDF User's Guide.
You need to install a PDF reader. We recommend
Foxit Reader which is free and can be downloaded
from
Foxit Software.
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