Movie Label 2011
Known Problems and Solutions
Will Movie Label 2011 run on Windows 7?
Yes. Movie Label 2011 is thoroughly tested on Windows 7.
How can import my existing database from another program?
If you use DVD Profiler, Movie Collector (Collectorz) or Ant Movie
Catalog today, export your database to XML and download the Movie Label
XML Importer from the Download Area. If you use another program; export
your database to a textfile and then download the Text File Import
Utility from the Download
Area.
When I start the program I get "gdiplus.dll not being found
(error 126)". Why?
Prior to Windows XP, GDI+ was not installed with the operating system
and need to be installed manually. You can find the download the
GDI+ redistributable from Microsoft. If you still get this problem
after the installation; manually copy the gdiplus.dll into the Movie
Label directory.
I get "Socket Error #11001 or #11004" every time I try to
download movie info?
These errors suggest that the IMDB servers are down. Check
www.imdb.com to see if you can access
them or not. If they seem ok; make sure you have allowed movielabel.exe
through your firewall (software and hardware).
All of a sudden no (or incorrect) data is downloaded?
Make sure that you have the latest version. It that can be downloaded
from the Download Area.
How do I move my database to a new
computer?
The backup/restore function is ideal for this purpose. Read a more
detailed explanation in this
blog post.
Movies are not launched when I press play in Movie Label?
Make sure that the file is associated with a media player in Windows. If
you are using VLC as your media player and it still does not work,
download the latest version of VLC. Old versions of VLC contains a bug
that causes this.
I can't open the helpfile. Help!
If you get an error when trying to open the help file; follow the
instructions in this Microsoft
Knowledge Base article.
I can't open the PDF User's Guide.
You need to install a PDF reader. We recommend Foxit Reader which is
free and can be downloaded from
Foxit Software.
Will my license key work in the latest
version?
All minor updates (e.g. 6.0 to 6.1) are free and can simply be
downloaded from the Member's Area of our homepage. Major updates (e.g.
5.x to 6.x) carry a small fee and can be purchased from the
Member's Area.
I own an old version of your product. Where
can I download it?
You can download the latest installer for your purchased older version
in the Member's Area.
Each time I start the program I need to input my license key.
Why?
If this happens; right-click the program icon and choose "Run as
Administrator". Then input the license key and it will be stored
correctly.