Music Label 2008 - Known problems and solutions
Will Music Label
2008 work on Vista?
Yes. Music Label 2008 is thoroughly tested on
Windows Vista.
What happens to my
license key if I buy a new computer?
You can simply move your license key to the new
computer.
How can import my
existing database from another program?
Export your database to a textfile (in your
existing program) and then download the Text
File Import Utility from the
Download Area.
After installing the latest version the program
no longer starts. It shows the splash and then
nothing happens?
If you use Windows XP (or earlier) and have not
used Windows Update, the new versions of Music
Label can't run. It will show the splash screen
and then nothing will happen. To solve this
download and install the
Microsoft Visual C++ Redistributable Package.
Cover art is no
longer downloaded?
Structure changes in online databases
contributed to this and we have released a new
update that fixes this problem. This new update
also got functionality to automatically adapt to
these kind of changes in the future. Download
the latest version from the
Download Area.
I inserted a CD in
the drive but nothing happens?
If the CD does not get scanned upon insertion
when using CDDB scan the problem is probably
that you have more than one CD drive and Music
Label is looking at the wrong drive. You can
choose which drive to use in the Options
(Tools->Options).
When I start the
program I get errors about "gdiplus.dll" not
being found (error 126). Why?
Prior to Windows XP, GDI+ was
not installed with the operating system and need
to be installed manually. You can find the
download the GDI+ redistributable from Microsoft
by clicking
here. If you still get this problem
after the installation; manually copy the
gdiplus.dll into the Music Label directory.
When I use FastScan
I get the error "CDDB Server not found". Why?
This error occurs if your firewall is preventing
Music Label from connecting to the CDDB servers.
Configure your firewall to allow Music Label and
this problem will disappear. If you have done
this and it still does not work, try deleting
the following keys from the Registry:
HKEY_CURRENT_USER\Software\CDDB
HKEY_LOCAL_MACHINE\SOFTWARE\CDDB
When I use FastScan
I get the error "Socket Open Failed". Why?
This error only occurs if your Proxy-settings
are incorrect. To edit your Proxy-settings
choose Options from the Tools-menu and select
the CDDB-page. Contact your ISP for your correct
Proxy-settings.
All Artists in the
view are not sorted correctly. How come?
Make sure that the artist (of the entry that is
incorrectly sorted) is defined as a person. Do
that by opening the Entry and clicking the
Artist-button. For a person to sort correctly it
must be defined as a person (sometimes CDDB
contains incorrect data).
My Greek fonts do
not display correctly. What can I do?
Music Label will not officially support all
fonts and variations until we release a Unicode
version. One of our users has found a
work-around though. Check his post in the Forum
here.
I got the
Professional Edition. Can I set up the database
on a Linux server?
One of our users wrote a document on how to
achieve this using a previous version of Music
Label and Firebird. It should be the same
procedure still (except Firebird 2.x needs to be
used). Download the tutorial
here in PDF format.
I can't open the
helpfile. Help!
If you get an error when trying to open the help
file; follow the instructions in this
Microsoft Knowledge Base article.
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