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Password Memory 2008 - Known problems and solutions

Will Password Memory 2008 work on Vista?
Yes. Password Memory 2008 is thoroughly tested on Windows Vista.

I can't get backup to work?
A problem with the backup routine was found in early versions and was corrected in version 1.0.3. This problem did not affect Windows Vista. Download the latest version from the Download Area to fix this.
 
How can import my existing database from another program?
A program for importing existing databases is currently in development.

After installing the latest version the program no longer starts. It shows the splash and then nothing happens?
If you use Windows XP (or earlier) and have not used Windows Update, the new versions of Password Memory can't run. It will show the splash screen and then nothing will happen. To solve this download and install the Microsoft Visual C++ Redistributable Package.

When I start the program I get errors about "gdiplus.dll" not being found (error 126). Why?
Prior to Windows XP, GDI+ was not installed with the operating system and need to be installed manually. You can find the download the GDI+ redistributable from Microsoft by clicking here. If you still get this problem after the installation; manually copy the gdiplus.dll into the Password Memory directory.

My Greek fonts do not display correctly. What can I do?
Password Memory will not officially support all fonts and variations until we release a Unicode version. One of our users has found a work-around though. Check his post in the Forum here.

I can't open the helpfile. Help!
If you get an error when trying to open the help file; follow the instructions in this Microsoft Knowledge Base article.

I can't open the PDF User's Guide.
You need to install a PDF reader. We recommend Foxit Reader which is free and can be downloaded from Foxit Software.