Password Memory 2010

Known Problems and Solutions

Will Password Memory 2010 run on Windows 7?
Yes. Password Memory 2010 is thoroughly tested on Windows 7.

What happens to my license key if I buy a new computer?
You can simply move your license key to the new computer.

When I start the program I get "gdiplus.dll" not being found (error 126). Why?
Prior to Windows XP, GDI+ was not installed with the operating system and need to be installed manually. You can find the download the GDI+ redistributable from Microsoft by clicking here. If you still get this problem after the installation; manually copy the gdiplus.dll into the Password Memory directory.

Sometimes when I save an item it does not save correctly?
An issue with long user names found in v3.0 was fixed in v3.0.1. Simply download the latest version from the Download Area and everything should be ok.

I can't open the helpfile. Help!
If you get an error when trying to open the help file; follow the instructions in this Microsoft Knowledge Base article.

I can't open the PDF User's Guide.
You need to install a PDF reader. We recommend Foxit Reader which is free and can be downloaded from Foxit Software.